Managing print drivers on behalf of your customers

Managing print drivers is one of the most challenging and time‑consuming aspects of maintaining a reliable print environment. Most customers do not have the technical expertise to choose the correct drivers for their devices, nor the experience to evaluate compatibility, stability, or performance.

By preparing and managing print drivers on behalf of your customers, you ensure a smoother, more stable, and more secure printing experience from the outset.

Partners are ideally positioned to take on this responsibility. With the centralised driver‑management tools available in OptimiDoc Cloud, partners can prepare, validate, and distribute proven drivers that guarantee consistent behaviour across the entire customer fleet. This removes the burden from customers, eliminates the risks associated with incorrect driver selection, reduces troubleshooting, and enhances overall service quality.

Additionally, partner‑managed driver deployment minimises printing downtime and increases productivity. Customers benefit from a properly configured, fully supported print environment, while partners strengthen long‑term relationships by providing proactive, dependable, and value‑adding service.

In this section, we will cover the management of your partner-managed print drivers.

Before you begin working with partner‑managed print drivers, please review the Print drivers section to understand the whole concept and behaviour of print drivers in OptimiDoc Cloud.

Public and partner-managed drivers overview



How to make driver public to your partners