To successfully install the OptimiDoc Cloud embedded application, the following prerequisites must be met:
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The latest Ricoh firmware must be installed on the device.
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The device must have connectivity to the selected OptimiDoc Cloud data centre.
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The tenant must be enabled in OptimiDoc Cloud.
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It is required and recommended that the device is kept clean. This means that if any software was previously installed or advanced configurations were set up (such as a proxy), it is wiser to factory reset the device.
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Check whether your device has the Java™ Platform installed. You can find this information in 'Extended Feature Info' once you have logged in as an administrator on the device.
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You will need to download and unpack the Ricoh installer package from the Partner Portal.
