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OptimiDoc Cloud Client (OCC) installation on MacOS

This section describes how to install the OptimiDoc Cloud Client (OCC) on a MacOS workstation.

Step 1 - MacOS prerequisites

  • The device is running a macOS Big Sur + higher.

  • The user has local administrator privileges or a local user with admin rights exists.

  • The workstation has internet connectivity to the OptimiDoc Cloud datacentre.

  • HTTPS (TCP 443) communication is allowed.

Step 2 - OCC installation

  1. Launch the OCC MSI installer.

  2. Start the installation and wait until it completes.

You can find the OptimiDoc Cloud Client Logs at…

OptimiDoc Cloud Client Logs: \users\<username>\library\caches\metrologs or ~/Library/Caches/OptimiDoc/Metrolog.

Service Logs: /etc/Library/Frameworks/OptimiDoc/Printer DriverService/Logs

After completion, the OptimiDoc Cloud Client will be installed and ready for first time use.

Step 3 – First launch and authentication

  1. Start the OptimiDoc Cloud Client.

  2. Sign in using one of the available authentication methods:

    • Email and one‑time password (OTP)

    • Google sign‑in

    • Microsoft sign‑in

    image-20260311-192258.png

  3. During the first launch, the client:

    • establishes a secure connection to OptimiDoc Cloud,

    • registers the workstation,

    • downloads initial configuration data,

    • deploys partners based on authorised user rights.

More information about OCC usage could be found in OptimiDoc Cloud - End-User Guide

Step 4 – Verify client registration

  1. Open the OptimiDoc Cloud administration portal.

  2. Navigate to Device Management → OptimiDoc Cloud Clients.

  3. Confirm that:

    • the workstation is listed,

    • the correct user is assigned,

    • the client version is displayed.